Draft policy

Safety and kids policy

Last updated: 5 November 2026 (draft)

Draft policy for launch. It describes the safeguards we are building; some will start when booking opens.

For everyone

Verified hosts. Every host passes an identity check and a short video interview. Teachers also show a Korean-teacher certificate or teaching experience.
Inside the site only. Booking, payment and video happen only in K-SeoulMate. Sharing contact details or moving to other apps is not allowed, and we detect common attempts automatically.
Report and block. Anyone can report or block from the session room or profile. Reported hosts are paused while we review.
No recording by default. Recording needs both people's consent.
Choose who you talk to. Learners can filter hosts by gender, languages and topics.

Under 14: a parent or legal guardian must give consent before the learner can join.
14–17: we strongly recommend adding a parent or guardian.
Kids-safe Teachers only. Minors are matched only with Teachers holding the Kids-safe badge — never with Conversation Buddies.
Guardian notifications. Guardians receive booking and session notifications.
Immediate suspension. Any report involving a minor suspends the host immediately until reviewed.

A Teacher earns the badge only after all of the following:

Identity verified.
Consent to a criminal record (sexual-offence) check, with the result submitted to us.
Korean-teacher certificate or proven teaching experience.
Agreement to this policy.

Email master@bkai.co.kr. If someone is in immediate danger, contact local emergency services first (Korea: 112).